Privacy Policy

1. Introduction

Maclynn is committed to protecting your privacy and handling your personal information with care and discretion.

This Privacy Policy explains how we collect, use and protect personal data when you interact with Maclynn, whether through our website, by telephone, email, in person, or through any of our services.

We handle personal data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

This website is owned and operated by Vida Consultancy Ltd, the company behind Maclynn.

Company number: 07671741
VAT number: 151067731

Registered office:
16 Berkeley Street
Mayfair
London
W1J 8DZ

Our Data Protection Officer is Mia Wealthall, who oversees questions relating to this Privacy Policy.

If you have any questions about how your personal data is handled, please contact us:

Email: info@maclynninternational.com

Telephone: +44 (0)20 3907 3940
Post: Vida Consultancy Ltd, 16 Berkeley Street, London W1J 8DZ

3. What This Policy Covers

This Privacy Policy applies to personal data provided to us through:

our website
telephone conversations
email correspondence
in-person meetings
any other interaction with Maclynn or our services

Our website may contain links to other websites. Please note that we do not control how those websites collect or use personal data, and we recommend reviewing their privacy policies before providing your information.

Maclynn’s services are intended for adults only. We do not knowingly collect personal data from individuals under the age of 18.

4. Your Rights

Under data protection law, you have several rights regarding your personal data. These include:

the right to be informed about how your personal data is used
the right to request access to the personal data we hold about you
the right to request correction of inaccurate or incomplete information
the right to request deletion of your personal data in certain circumstances
the right to restrict or object to certain processing
the right to request transfer of your personal data to another provider
the right to withdraw consent where processing is based on consent

If you have concerns about how we use your personal data, please contact us using the details above and we will do our best to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

5. What Data We Collect

We collect personal data when you contact us, register interest in our services, or become a client or member.

Depending on your interaction with Maclynn, we may collect:

Identity Data
Name, title, marital status, gender and date of birth.

Contact Data
Email address, telephone numbers and billing address.

Profile and Demographic Information
Location, interests, preferences and other information relevant to matchmaking.

Matchmaking Information
Details about your lifestyle, values, income, relationship goals, profession, and other personal information shared to help identify compatible matches.

Transaction Data
Details of payments made to us and services purchased.

Usage Data
Information about how you interact with our website or services.

Marketing and Communication Data
Your preferences regarding communications from Maclynn.

Technical Data
IP address, browser type, operating system and information about how you use our website.

Some information you choose to share may include special category personal data, such as details relating to health, ethnic background, sexual orientation, religious beliefs or similar personal characteristics. Where this information is provided, it will only be processed where necessary to provide our services and with your consent.

If you do not provide information required for us to deliver our services, we may be unable to provide those services.

6. How We Use Your Data

We process personal data securely and only for legitimate purposes connected to our services.

Your personal data may be used to:

deliver our matchmaking and relationship services
assess compatibility and identify potential matches, while handling personal information with discretion and sharing only what is necessary to facilitate an introduction
manage our relationship with you
process payments and manage billing
invite you to Maclynn events or curated experiences
inform you about other Maclynn dating services, products or opportunities that may be relevant to you
improve our services and client experience
administer and protect our business and website
conduct research and gather feedback
analyse website usage and improve our digital experience

Our processing of personal data is based on lawful grounds under UK data protection law, including:

performance of a contract with you
your consent
legitimate business interests that do not override your rights

Where permitted by law, we may contact you by email, telephone or text message with updates about our services, invitations to events or information about other Maclynn offerings. You may opt out of marketing communications at any time.

We may also share personal data with trusted third-party service providers who support our business operations, such as IT systems, payment processing, artificial intelligence, professional advisers or other service partners. These providers are required to process personal data securely and only in accordance with our instructions.

We may also share personal data with trusted third-party service providers who support our business operations, such as IT systems, payment processing, professional advisers or other service partners. These providers are required to process personal data securely and only in accordance with our instructions.

We will only use your personal data for the purposes for which it was collected unless we reasonably believe another use is compatible with those purposes or required by law.

7. International Transfers

Maclynn works with clients internationally. In some circumstances, personal data may be transferred outside the United Kingdom where this is necessary to provide our services.

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place in accordance with UK data protection laws.

8. Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure.

Access to personal data is limited to employees, contractors and service providers who require it in order to perform their duties.

9. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, regulatory, tax or accounting requirements.

Typically:

Client and member records are retained for the duration of the relationship and for up to 7 years after membership ends
Enquiries that do not result in membership may be retained for up to 3 years since our last point of contact.

When personal data is no longer required, it is securely deleted or anonymised.

10. Cookies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use the site.

Cookies are small text files placed on your device when you visit a website. They help websites operate efficiently and provide information about how the site is used.

We may use cookies for essential website functionality and analytics purposes. You can manage cookie preferences through your browser settings or through the cookie controls provided when visiting our website.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services. The most recent version will always be available on our website.